Privacy Policy

Last Updated: January 2025

Effective Date: January 1, 2025

1. Introduction

Welcome to AI Tools Courses ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://educatifyai.online and purchase our educational courses and services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account: Name, email address, phone number, and password
• Make a purchase: Billing address, shipping address, payment information (processed securely through third-party payment processors)
• Contact us: Name, email address, phone number, and message content
• Complete your profile: Educational background, professional experience, learning goals
• Subscribe to newsletters: Email address and communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, click patterns, navigation paths
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: Information stored through cookies, web beacons, and similar technologies

2.3 Course Interaction Data

• Course enrollment and completion status
• Quiz and assessment results
• Video viewing progress and duration
• Discussion forum posts and interactions
• Assignment submissions and grades

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Provide and Improve Services

• Process and fulfill your course purchases
• Deliver educational content and course materials
• Provide customer support and respond to inquiries
• Monitor and analyze usage patterns to improve our courses
• Develop new courses and educational content

3.2 Communication

• Send order confirmations and course access information
• Provide updates about your course progress
• Send administrative messages and service announcements
• Deliver marketing communications (with your consent)
• Respond to your comments, questions, and requests

3.3 Legal and Security

• Comply with legal obligations and enforce our terms
• Protect against fraudulent or illegal activity
• Secure our website and prevent security incidents
• Resolve disputes and enforce agreements

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Payment Processors: To process transactions securely
• Email Service Providers: To send communications
• Analytics Providers: To analyze website usage (Google Analytics, Facebook Pixel)
• Cloud Hosting Services: To store and manage data
• Customer Support Tools: To provide assistance

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our Terms and Conditions
• Protect our rights, property, or safety
• Investigate potential violations or fraud

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

5.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

5.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality. Our cookie consent banner allows you to accept or decline non-essential cookies.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-DSS compliant processors
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When information is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

8.1 General Rights

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format

8.2 California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt-out of the sale of personal information (we do not sell personal information).

8.3 European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.

8.4 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

14. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, though this may limit your ability to use certain features of our services.